Maci Bride Policies

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Delivery, Returns & Refund Information.


How will I receive my order?

  • You will receive your order within 2-3 working days if it is a stocked item or 14-21 days if it is a made to measure product
  • We use Royal mail Registered post for items over £100.00 and Recorded delivery for items under £100.00 
  • For registered post we use the silver bags supplied by the Royal mail, for recorded delivery we use a plain padded envelope
  • Inside you will receive your goods in a gift box and/or gift bag along with a returns form.


    Can I change the delivery address after I have placed my order?

    You can do by emailing us unfortunately if we have dispatched the item we will not have the power to redirect it for you. 


    How do I cancel an order? 

    Contacting us on 0141 889 4904 or email us at


    Can I track my order? 

    You will be emailed when your goods are dispatched which contains a tracking number and a link to the Royal Mail tracking.


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